Privacy Policy & User Agreement
Effective Date: March 2, 2026
Website: https://greaterheightspt.com/
Business Name: Greater Heights Physical Therapy and Performance
1. Who We Are
Greater Heights Physical Therapy and Performance (“Greater Heights,” “we,” “our,” or “us”) operates the website https://greaterheightspt.com/.
We are a physical therapy and performance-based healthcare practice committed to protecting your privacy and safeguarding your personal information.
By using our website, you agree to the terms outlined in this Privacy Policy and User Agreement.
2. Medical Disclaimer
The content provided on this website is for informational and educational purposes only.
Nothing on this website constitutes medical advice, diagnosis, or treatment. Viewing content or submitting information through this website does not establish a patient-provider relationship.
If you are experiencing a medical emergency, call 911 immediately.
3. Information We Collect
1. Website Analytics
We use Google Analytics to understand how visitors use our website. This may include:
- Pages visited
- Time spent on pages
- Device type
- Browser type
- General geographic region
- IP address (collected by Google)
This information helps us improve website performance and user experience.
We do not use analytics to personally identify visitors.
For more information on how Google collects and processes data, visit:
https://policies.google.com/privacy
A. Information You Voluntarily Provide When Emailing for Session
- Name
- Email address
- Phone number
- Mailing address
- Health-related information submitted through contact forms
- Appointment requests
- Intake form submissions
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring website
This information helps us improve website performance and security.
4. Comments
If visitors leave comments on our site, we collect the data shown in the comment form, the visitor’s IP address, and browser user agent string to assist with spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service. The Gravatar privacy policy is available at https://automattic.com/privacy/.
Approved comments may display your name and profile image publicly.
5. Media
If you upload images to the website, avoid uploading images that include embedded location data (EXIF GPS). Visitors may download and extract location data from images posted publicly.
6. Cookies
We use cookies to enhance your browsing experience through Google Analytics.
7. Embedded Content
Articles on this site may include embedded content (e.g., videos, maps, social media posts).
Embedded content from other websites behaves as if you visited those websites directly. Those third-party websites may:
- Collect data
- Use cookies
- Track your interaction
- Monitor activity if you are logged into their platform
We are not responsible for third-party privacy practices.
8. How We Use Your Information
We use collected information to:
- Respond to inquiries
- Schedule appointments
- Provide services
- Improve website functionality
- Maintain security
- Comply with legal obligations
We do not sell, rent, or trade your personal information.
9. HIPAA & Health Information
If you submit health information through intake forms or appointment scheduling systems, such information may be protected under applicable healthcare privacy laws.
While we take reasonable steps to protect your information, electronic communications (including website forms and email) are not guaranteed to be fully secure.
Sensitive medical discussions should occur through secure, approved communication methods or in person.
10. Who We Share Your Data With
We may share limited information with:
- Secure payment processors
- Website hosting providers
- Scheduling software providers
- Spam detection services
We only share information necessary to operate our website and provide services.
11. Data Retention
- Comments and metadata are retained indefinitely.
- Registered user information remains stored unless deleted.
- Medical records are retained in accordance with state and federal law.
Users may edit or delete personal profile information at any time (except usernames). Website administrators may also access and edit this information.
12. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no internet transmission is 100% secure. By using this site, you acknowledge this inherent risk.
13. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
14. Limitation of Liability
Greater Heights Physical Therapy and Performance shall not be liable for any damages arising from:
- Use or misuse of website content
- Inability to access the website
- Third-party integrations
- Unauthorized access to user data
Use of this website is at your own risk.
15. Governing Law
This agreement shall be governed by the laws of the State of Michigan, without regard to conflict of law principles.
16. Updates to This Policy
We reserve the right to update this Privacy Policy and User Agreement at any time. Updates will be posted on this page with a revised effective date.
Continued use of the website after changes constitutes acceptance of the updated policy.
18. Contact Information
Greater Heights Physical Therapy and Performance
Website: https://greaterheightspt.com/
Email: gbeachnau@greaterheightspt.com